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Last updated August 15, 2026

This policy applies to all merchandise purchased from Guilty US LLC (“Guilty”, “we”, “us”) at apexsupply.us. Short version: all sales are final, and we offer exchanges only.

1.All Sales Are Final

Once an order is placed, it cannot be returned for a refund. We do not offer refunds or store credit for change of mind, wrong size ordered, or any other reason, except where a refund is required by applicable law.

2.Exchanges Only

We are happy to exchange unworn, unwashed items in their original condition — for a different size or a different item of equal value. Contact us at support@officialguilty.com within 14 days of delivery to arrange an exchange. Buyers are responsible for shipping on exchange orders unless the item arrived damaged or incorrect.

3.Damaged or Incorrect Items

If your order arrives damaged, defective, or not what you ordered, email us within 7 days of delivery with photos and your order number and we will send a replacement at no cost to you. Replacements are fulfilled as exchanges — not refunds.

4.Contact

Questions about this policy — support@officialguilty.com.